Shipping & Delivery Policy
We aim to deliver your order safely and on time.
1. Order Processing
Orders are generally processed within 1–3 business days after receiving the order.
Orders may take additional time to process during weekends, holidays, sales, or periods of high demand.
2. Delivery Time
Estimated delivery time is generally 3–7 business days after the order has been shipped.
Delivery times may vary depending on your location, courier service, weather conditions, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
We may offer free shipping on selected products or promotional orders.
4. Order Tracking
Once your order has been shipped, tracking details may be provided through email, SMS, WhatsApp, or other available communication methods.
You can use the tracking information to check the status of your shipment.
5. Delayed Delivery
Sometimes deliveries may be delayed due to courier issues, weather, holidays, incorrect address information, or other unforeseen circumstances.
If your order is significantly delayed, please contact our customer support team with your order number.
6. Incorrect Address
Customers are responsible for providing a correct and complete delivery address and contact information.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.
7. Cash on Delivery
For Cash on Delivery (COD) orders, payment must be made directly to the delivery partner at the time of delivery.
Please ensure that you are available to receive the order.
8. Contact Us
For any questions regarding shipping or delivery, please contact our customer support team and provide your order number.